Pricing

Four plans. Price on request.

Each plan includes everything in the one before. Tell us about your organisation and we'll send you a price for the plan that fits.

On every plan

The essentials are never an extra

  • Every office screen works on a phone
  • Two-factor sign-in for owners and admins
  • Notes with templates, drafts and amendments
  • Privacy tools: requests, exports, retention, deletion, breaches
  • The audit log
  • One login across organisations

Starter

Price on request

The core of running a provider.

  • Roster
  • Support worker app
  • Participants, plans and budgets
  • Timesheets
  • Incident register
  • Documents
  • Price list
  • Invoicing
  • NDIS bulk claim file
  • SCHADS pay run
  • Family portal
  • Checks and qualifications
  • Availability and leave
  • Audit log and privacy tools

Standard

Price on request

Everything in Starter, plus:

  • Custom roles
  • Group, ratio and split shifts
  • Job board and swap requests
  • Plan and publish rosters
  • Fatigue and conflict rules
  • State holiday calendars
  • Notifications, push, digests and quiet hours
  • Budget forecasts and alerts
  • Service agreements and quotes
  • Invoice reminders
  • Accounting and payroll exports
  • Tasks, training and onboarding
  • Team messaging
  • Reports and calendar feeds
  • Offline worker app, breaks, mileage and receipts
  • The office "Today" list on a phone
  • Two-factor policy for all staff
  • Company settings and templates

Premium

Price on request

Everything in Standard, plus:

  • SIL rostering and SIL properties
  • Worker suggestions and shift recovery
  • Care plans, goals and summaries
  • eMAR medication records
  • Custom forms
  • Note coach and Care Signals
  • Complaints, risk and improvement registers
  • Restrictive practices register
  • Client health dashboard
  • Support at Home
  • Shift costing and missing-money list
  • Allied health appointments and meetings
  • Support coordination
  • Open API
  • Message reply tracking

Enterprise

Price on request

Everything in Premium, for providers who want to agree their set-up with us directly.

Questions

About plans

Why is there no price on the page?

We agree prices with each provider directly. Tell us your size and services through the request form or by email and we'll come back with a price.

Can we change plan later?

Yes. Plans are changed by us on request; your data stays as it is. A screen for a feature outside your plan says which plan includes it.

How do we pay?

We invoice you directly. CareHub itself does not take card payments for subscriptions.

Can we try it first?

Yes: the private demo runs on the Premium plan with fictional data. See the demo.

Ask for a price

Use the request form and tell us which plan interests you, or email us.